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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nanette Sith

Nanette Sith

June 30, 2025

5  out of  5
rating by Nanette Sith
"Kasey and her brother, Jacob, who is an agent in Elizabethtown, are the best. They both are knowledgeable and helpful with any questions we have about our policies. We highly recommend"
We responded:
"Nanette, thank you so much for the positive review and recommendation! Your feedback is not only important to us but also much appreciated. We're always here to help! - Kasey"
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Cody Lyon

June 30, 2025

5  out of  5
rating by Cody Lyon
"Great people and great service. I aggravate Chris on a monthly basis. He and Kasey always take care of me! Thanks team!"
We responded:
"Cody, it is always our mission to always provide you with excellent service. We appreciate your time and business more than you know! Thank you! - Kasey"
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Patrick Dailey

June 30, 2025

5  out of  5
rating by Patrick Dailey
"Kasey is an amazing agent. We had some major storm damage where we needed a new roof and our patio redone. She got us the help we needed fast. Additionally she is a huge supporter of the Bardstown community and is always willing to give back. We would recommend her to anyone who is looking/needing insurance!"
We responded:
"Patrick, thank you so much for the kind words! I truly appreciate you allowing me to serve your insurance needs and for the recommendation. Please know my team and I are here for you always! - Kasey"
Profile photo of Wendell Woosley

Wendell Woosley

June 30, 2025

5  out of  5
rating by Wendell Woosley
"Great service and awesome people to deal with"
We responded:
"Wendell, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this. - Kasey"
Profile photo of Katherine and Kieran Scott

Katherine and Kieran Scott

June 30, 2025

5  out of  5
rating by Katherine and Kieran Scott
"Lovely people and very personal service!"
We responded:
"Katherine and Kieran, thank you for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Kasey"
Profile photo of Valerie Crabtree

Valerie Crabtree

June 30, 2025

5  out of  5
rating by Valerie Crabtree
"Kasey is the best agent we have ever worked with. Can't go wrong with this business !"
We responded:
"Valerie, this made my day! Thank you for sharing. I am always here to help and offer any assistance you may need. - Kasey"
Profile photo of Michelle Boren

Michelle Boren

June 30, 2025

5  out of  5
rating by Michelle Boren
"Always accessible, reliable and always there when needed. Staff is professional and knowledgeable."
We responded:
"Michelle, thank you so much for your kind words about my team and I. We are honored to be able to assist you with your insurance needs! - Kasey"
Profile photo of Emma Sympson

Emma Sympson

June 30, 2025

5  out of  5
rating by Emma Sympson
"Kasey and her team are AWESOME!!"
We responded:
"Emma, thank you so much for your kind words! My team and I appreciate you so much. - Kasey"
Profile photo of Michelle Davis

Michelle Davis

June 30, 2025

5  out of  5
rating by Michelle Davis
"They have been great for us , saved us a lot of money , very friendly, great customer service 👏"
We responded:
"Michelle, I'm grateful to have such a wonderful team and loyal customers! Thank you so much for sharing! - Kasey"
Profile photo of Becky Hite

Becky Hite

June 21, 2025

5  out of  5
rating by Becky Hite
"Kasey and her staff were extremely helpful, efficient and friendly when we had an emergency situation. We wouldn’t have anyone else insure us and would recommend Kasey VanVactor and her staff to EVERYONE we know!"
We responded:
"Becky, Thank you so much for your heartfelt recommendation! We’re so glad the team were there for you during your emergency and provided helpful, efficient, and friendly service. Your trust means the world to us, and we appreciate you sharing your experience with others! - Kasey"
Profile photo of Richard Ricketts

Richard Ricketts

June 20, 2025

5  out of  5
rating by Richard Ricketts
"I had a great experience working with Kelsey and her team. The entire process was handled with professionalism, and I was especially impressed by how quickly and efficiently my claim was processed. Communication was clear, and I always felt informed and supported throughout. Highly recommend!"
We responded:
"Richard, Thank you for sharing your great experience! We’re delighted to hear that the team handled your claim with professionalism and kept you well-informed throughout the process. Your recommendation means a lot to us, and we’re here whenever you need us! - Kasey"
Profile photo of Ali Wimsett

Ali Wimsett

June 20, 2025

5  out of  5
rating by Ali Wimsett
"Kasey and Autumn were amazing! They answered all our questions, were super kind, and made switching insurance a breeze. The whole process was so easy and quick."
We responded:
"Ali, Thank you for the wonderful feedback! We’re thrilled to hear that Autumn made switching insurance easy and quick while providing kind and helpful service. We’ll be sure to share your kind words with them. Thanks for choosing us! - Kasey"
Profile photo of Tyler Spalding

Tyler Spalding

June 19, 2025

5  out of  5
rating by Tyler Spalding
"Really helpful and the nicest people"
We responded:
"Tyler, Thank you so much for the 5-star rating! We truly appreciate your support. - Kasey"
Profile photo of Ryley Castleman

Ryley Castleman

June 19, 2025

5  out of  5
rating by Ryley Castleman
"Autumn Curtsinger from State Farm in Kasey’s office gave me the BEST customer service and helped me get my insurance to where I was comfortable enough. Which I have a 2014 mustang so that says a lot haha. 100% recommend this office but especially Autumn."
We responded:
"Ryley, Thank you so much for the fantastic review! We’re thrilled to hear Autumn gave you the best customer service and helped get your insurance just right—especially for your 2014 Mustang! We’ll be sure to pass along your kind words to her. Thanks for the 100% recommendation! - Kasey"
Profile photo of Sydney Disponett

Sydney Disponett

June 19, 2025

5  out of  5
rating by Sydney Disponett
"Chris Losch IS THE MAN!! This man made insurance feel easy. Like, suspiciously easy. I kept waiting for the catch, but nope—just Chris, being outrageously competent and helpful like it’s his full-time job (which, I guess, it is). He explained deductibles in a way that didn’t make my brain leak out of my ears. I got coverage I actually understand, and I didn’t even cry once. If you’re tired of feeling like you need a PhD to protect your car, house, or whatever else life throws at you—call Chris. He’s the insurance agent equivalent of finding an extra chicken nugget in your fries. Unexpected, delightful, and oddly comforting. 10/10, would insure my entire existence with him."
We responded:
"Sydney, Wow — thank you for this amazing review! Chris will definitely get a big kick out of hearing he’s the “insurance agent equivalent of finding an extra chicken nugget in your fries!” We’re so glad he made insurance feel easy and clear without the brain drain. Your kind words mean the world to us, and we’d be honored to help insure your entire existence anytime! - Kasey"
Profile photo of Jennifer Shelton

Jennifer Shelton

June 19, 2025

5  out of  5
rating by Jennifer Shelton
"Great service and great prices! So glad I called, saved quite a bit of money monthly by switching insurance companies!"
We responded:
"Jennifer, Thank you for sharing your experience! We’re so glad you found great service and saved money by switching with us. Helping you get the best value means a lot to our team. - Kasey"
Profile photo of aaron cook

aaron cook

June 16, 2025

5  out of  5
rating by aaron cook
"Kasey VanVactor is a super nice and personable agent! She was extremely helpful and put the customer first. An agent that would put you first!!!"
We responded:
"Aaron, Thank you so much for the kind words! We appreciate you taking the time to share your experience! - Kasey"
Profile photo of Dee Dee Cox

Dee Dee Cox

June 16, 2025

5  out of  5
rating by Dee Dee Cox
"We received prompt professional service when we moved to Bardstown. Thank you so much."
We responded:
"Dee Dee, Thank you for the kind words! We’re so glad we could provide prompt and professional service during your move to Bardstown. We appreciate your trust and look forward to being here for all your insurance needs! - Kasey"
Profile photo of Kelsey Cooke

Kelsey Cooke

June 11, 2025

5  out of  5
rating by Kelsey Cooke
"Christopher is the best agent! He was super helpful and was able to provide new insurance in the matter of minutes. Couldn’t recommend this place enough!"
We responded:
"Kalsey, Thank you so much for the awesome review! We’re thrilled to hear that Christopher was able to help you quickly and efficiently. He’s truly dedicated to providing top-notch service, and we appreciate your recommendation! We’re glad to have you with us! - Kasey"
Profile photo of Diane Thompson

Diane Thompson

June 11, 2025

5  out of  5
rating by Diane Thompson
"Kacey has been very professional! I would recommend her to anyone!"
We responded:
"Diane, Thank you for your kind words and recommendation! - Kasey"
Profile photo of Chris Hobbs

Chris Hobbs

June 11, 2025

5  out of  5
rating by Chris Hobbs
"Chris was awesome to deal with, had me a quote fast, fair priced. Highly recommend if youre looking for a new agent."
We responded:
"Chris, Thanks so much for the great feedback! We’re glad to hear Chris took great care of you with a fast, fair quote. Your recommendation means a lot—we’re always here to help whenever you need us! - Kasey"
Profile photo of Mike Willett

Mike Willett

June 9, 2025

5  out of  5
rating by Mike Willett
"You will not find a more pleasant, prompt, professional and hard working agent for your insurance needs or an agency more broadly involved in putting back into and supporting your community. All these attributes are why I recently switched home, auto, umbrella, farm, equipment and ATV insurance to KWV State Farm. I fully expected an increase in cost and told Kasey up front I would be good with it but to my surprise Kasey saved me a significant amount across the board and found some coverages included that were add ons at previous company. For full transparency I am one proud Uncle. She and her team will treat you like family too. ♥️"
We responded:
"Thank you for leaving such an amazing review, Mike! Our team takes pride in delivering top-notch customer service and treating each customer like family. We appreciate your support! - Kasey "
Profile photo of Samantha Harris

Samantha Harris

June 5, 2025

5  out of  5
rating by Samantha Harris
"Safe auto Kasey wallet vanvactors office is thr absolute best. Always willing to go above and beyond to help with all your insurance needs."
We responded:
"Samantha, this made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. - Kasey"
Profile photo of Karen Breeden

Karen Breeden

June 4, 2025

5  out of  5
rating by Karen Breeden
"Very kind and courteous as well as helpful"
We responded:
"Karen, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Kasey"
Profile photo of Erin Johnson

Erin Johnson

June 4, 2025

5  out of  5
rating by Erin Johnson
"So glad my family switched our insurance to Kasey VanVactor with State Farm. She has saved my family money and has been wonderful to work with. It was a seamless process!!"
We responded:
"Erin, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Kasey"