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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Roshni

September 21, 2023

5  out of  5 rating by Roshni
"Virginia Stallings was great! She cut my insurance payment in half with the new quote through State Farm. I’m truly grateful. Thank you!"

Jackie Davis

September 20, 2023

5  out of  5 rating by Jackie Davis
"Timely and efficient service from a real person, not an automated operator. Can’t always find that nowadays."

Deanna Montgomery

September 20, 2023

5  out of  5 rating by Deanna Montgomery
"My experience so far is 10 stars. This agents office is amazing. They're always helpful and get you the cheapest rates possible. I was paying almost 125 dollars more per month before switching and that wasn't even including renters insurance. Which I now have thanks to Kaseys office. Check them out asap"

Daniel Nally

September 20, 2023

5  out of  5 rating by Daniel Nally
"I’ve been a customer with KYFB for years. I decided I needed to check around on prices and asked Kasey with State Farm for a quote along with many other companies. I’m so glad I did because she saved me a lot of money and made the switch over to her so quick and easy. I highly recommend you check her out and give her a chance."

Charlene Hess

September 13, 2023

5  out of  5 rating by Charlene Hess
"My original State Farm agent retired. My account was given to another agent and after that my bill kept going up. I contacted Kasey via email as I work crazy hours. She walked me through how to change my agent online. She was so nice and helpful. She also was able to view my policies and get my bill back down."

Kristy Devine

September 8, 2023

5  out of  5 rating by Kristy Devine
"Kasey has been the biggest help! She goes above and beyond to explain every little detail in a way that’s very easy to understand! She does more then expected and I am so appreciative of it! You can truly tell that she cares about her clients! Also she is super easy to get ahold of and gets back with you very fast!"

Gary Armstrong

August 21, 2023

5  out of  5 rating by Gary Armstrong
"Everyone was nice and easy to talk to, Kris was very good salesman and explained everything to me,so l'm very happy with all of you good people"

Stephanie Cochran

August 21, 2023

5  out of  5 rating by Stephanie Cochran
"They have been super helpful, we got a great rate compared to other companies in the area and the app is so easy to use for payments and other resources."

Brian jennings

August 21, 2023

5  out of  5 rating by Brian jennings
"Very professional and helpful! Paige Culver took care of me!"

Elisha Brown

August 12, 2023

5  out of  5 rating by Elisha Brown
"Always very helpful. Made sure that I had everything that I needed."

Deb Stone

August 12, 2023

5  out of  5 rating by Deb Stone
"Best insurance Agent and Team. Kasey and her Team are very helpful and courtesy. She ensures all our insurance needs were covered while providing a good cost."

Roxxy Wygal

August 10, 2023

5  out of  5 rating by Roxxy Wygal
"Kasey and her staff are so amazing!! They are always kind to me; they answer all of my questions and ensure I understand everything without any doubts. The team truly try to do everything in their power to get you the lowest rates/prices and best coverage. They always answer my emails, texts, and calls & never leave me hanging. They really are all the best! ❤️❤️❤️"

Crystal Coulter

July 11, 2023

5  out of  5 rating by Crystal Coulter
"Kasey and her staff have been very easy to deal with and they are really friendly and knowledgeable. I wouldn’t go anywhere else. No matter what type of insurance you need, you should check them out."

Anna Marie Keeling

May 31, 2023

5  out of  5 rating by Anna Marie Keeling
"We switched our auto and home insurance with Kasey! She saved us so much money I added a life insurance policy to the plan and I'm still saving money! Kasey really cares about her customers. She txt us after the storm to make sure we were all ok! I haven't had a agent to do that until we got Kasey! She is awesome!"

Grimm Trench

May 19, 2023

5  out of  5 rating by Grimm Trench
"Always a pleasure working with Kasey!!"

Jennie McAlhaney

May 19, 2023

5  out of  5 rating by Jennie McAlhaney
"Saved me lots of money & made switching over from another insurance company super easy."

Michelle Weber

May 17, 2023

5  out of  5 rating by Michelle Weber
"Kasey is fantastic! When we went to purchase home owners insurance she made sure to walk us through everything we were getting and why it was or wasn't important. Highly recommend using her!"

Mark Oliver

May 14, 2023

5  out of  5 rating by Mark Oliver
"Paige made the entire process a breeze. She was great to work with and saved me $$! Great team, great service."

Stephen Downs

May 12, 2023

5  out of  5 rating by Stephen Downs
"Friendly caring knowledgeable staff that's easy to work with and goes out of their way to help you. They take the time to listen and to answer all your questions they are always there when you need them. You couldn't ask for better service!"

Deborah Charlton

May 11, 2023

5  out of  5 rating by Deborah Charlton
"Kasey Willett VanVactor is our State Farm agent. She does an amazing job handling our multiple policies. I would recommend Kasey to anyone looking for an insurance agent with integrity and thoroughness."

Charlie Gribbins

May 11, 2023

5  out of  5 rating by Charlie Gribbins
"Kasey and State Farm took care of me and my roof. Great experience!"

AK McD

May 11, 2023

5  out of  5 rating by AK McD
"Friendly, informative, helpful... all the good things you want in an insurance agency!"

Brenda Sims

May 11, 2023

5  out of  5 rating by Brenda Sims
"Exceptional customer service. The office itself is very warm and welcoming. Would recommend Kasey and her staff to anyone. She assisted my grandson with honest open information as he was obtaining his own auto insurance policy."

Im_LuckyLol

May 11, 2023

5  out of  5 rating by Im_LuckyLol
"Kasey is now my new agent at State Farm and she is so helpful and nice. Definitely recommend her because she goes into detail about everything you need for insurance!"

John Turner

May 11, 2023

5  out of  5 rating by John Turner
"Great people in her office."