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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angie Potter

September 5, 2025

5  out of  5
rating by Angie Potter
"Kasey was amazing to work with. Always quick to respond and very professional. Great quotes, too! Would highly recommend!"
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Collin Potter

September 4, 2025

5  out of  5
rating by Collin Potter
"Kasey was very efficient at getting my new vehicle insurance set up. It was a very good rate compared to quotes from other agencies. Very happy with the whole process."
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Ciara Sandefur

August 29, 2025

5  out of  5
rating by Ciara Sandefur
"Amazing service. Highly recommend to anyone looking to update their insurance policies. Kasey helped us with the best policies to insure my family."
We responded:
"Ciara, We appreciate you taking the time to share your experience with our State Farm office. Looking forward to having you with us for many years to come. Cheers! - Kasey"
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Holly Deaton

August 28, 2025

5  out of  5
rating by Holly Deaton
"Kasey is a joy to work with. Very knowledgeable and she saved us quite a bit of money on our auto and homeowners insurance! It is great to work with someone locally who goes above and beyond with personalized customer service."
We responded:
"Holly, I'm so happy our office was able to help you with your auto and homeowners insurance. We are always here for you! All the best - Kasey"
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Joseph Gilliland

August 27, 2025

5  out of  5
rating by Joseph Gilliland
"Kasey has always been incredibly supportive to us and our agency, and that speaks volumes about her character and professionalism. Even though we work in the same industry, she has always treated me like a friend, not competition. That level of respect, understanding, and kindness is rare and very much appreciated. I have a lot of respect for Kasey and the way she serves her clients and community."
We responded:
"Joseph, Thank you so much for taking the time to share our story. I'm so happy to have you as a friend and fellow community member. Appreciate you! - Kasey"
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Samantha Baker

August 27, 2025

5  out of  5
rating by Samantha Baker
"Excellent customer service and great rates!"
We responded:
"Samantha, Thank you so much for the great review!! - Kasey"
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Candice Nicole

August 21, 2025

5  out of  5
rating by Candice Nicole
"Kasey and staff are outstanding! So very grateful to be with this branch."
We responded:
"Candice, thank you so much for sharing your positive experience with our State Farm office! We appreciate you. - Kasey"
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Kevin Greenwell

August 19, 2025

5  out of  5
rating by Kevin Greenwell
"Kasey and her staff were very professional. They quoted me quickly and accurately. I will be doing business here for a long time! Give them a call if you're looking for home, auto, or life insurance!!"
We responded:
"We're soo happy to hear this Kevin, we look forward to working with you for a long time! :) "
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Ramon Pineiroa

August 15, 2025

5  out of  5
rating by Ramon Pineiroa
"Kasey and stagf are excellent agents and have worked with us with multiple policies saving us several hundreds of dollars per year."
We responded:
"Love saving you guys money! Thanks for the wonderful review, we appreciate the opportunity to help with your insurance"
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David Riney

August 14, 2025

5  out of  5
rating by David Riney
"Great agent! Very professional, knowledgeable, and helpful"
We responded:
"Thank you for the five star review and your kind feedback, David! - Kasey "
Profile photo of Christie Cothern KY-BARDSTOWN

Christie Cothern KY-BARDSTOWN

August 14, 2025

5  out of  5
rating by Christie Cothern KY-BARDSTOWN
"Kasey and her amazing team have given great service and great rates! Switching from another insurance company to State Farm with Kasey was a smooth and easy transition!!"
We responded:
"Welcome to our office family! Thanks so much for the great review. Happy to help you with your insurance"
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Stiles Crume

August 14, 2025

5  out of  5
rating by Stiles Crume
"Kasey and her team are EXTREMELY awesome! They go above and beyond each and everyday for their customers. You will never find a better team other than here at State Farm!"
We responded:
"We think you are awesome too! Thanks Stiles, we love this review :) "
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Brian Courtney

August 13, 2025

5  out of  5
rating by Brian Courtney
"The experience has been great. Stacey has went above and beyond to handle our insurance needs."
We responded:
"Stacey is such an asset to our customers, we're glad you had such a wonderful experience with her!"
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Tommy Crask

August 13, 2025

5  out of  5
rating by Tommy Crask
"Highly recommend! Chris was a big help and had answers to all my questions, was able to save us a good deal of money with more coverage then our previous insurance agent. When I came in to go over everything, everyone there seemed very welcoming and genuinely happy to be there. Thanks again"
We responded:
"Saving money with more coverage, you can't ask for much more! We appreciate the opportunity to work together. Thanks for the review"
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Kristin Probus

August 12, 2025

5  out of  5
rating by Kristin Probus
"Kasey and her team do such a great job taking care of the community!"
We responded:
"We love Bardstown! Thank you for such a sweet review"
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Ava Alford

August 4, 2025

5  out of  5
rating by Ava Alford
"Kasey is an amazing agent!! I highly recommend visiting her office or giving them a call!"
We responded:
"Ava, thank you so much for your kind words!! I appreciate you and your business. I am always here to help and offer any assistance you may need! - Kasey"
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rebekah ison

July 31, 2025

5  out of  5
rating by rebekah ison
"Kasey is BEYOND amazing. We transferred from another insurance agency where we thought we were in "good hands" if you catch my drift, and Kasey saved us over $600 per month on an even better coverage. She is personable, goes above and beyond, and also loves her community. She is caring, kind, and is the best agent my husband and I have ever had! 10/10 would recommend if you're shopping around!!!"
We responded:
"Rebekah, thank you so much for sharing this! Reading this review made my day. It is always my mission to provide you with excellent customer care! I appreciate the recommendation and your support. My team and I are always here to help! - Kasey"
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Justin Burton

July 30, 2025

5  out of  5
rating by Justin Burton
"I was looking to change my auto insurance and add home insurance. Kasey and the entire staff was super helpful in helping me work through the process and were able to provide me with an excellent quote. All around great service and great community members!"
We responded:
"Justin, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Kasey"
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Will Brown

July 24, 2025

5  out of  5
rating by Will Brown
"Kasey is super knowledgeable with different policies from State farm and other insurance agencies and able to explain them to easily understand. She made switching easy and purchase monthly payment cheaper. Could ask for a better experience."
We responded:
"Will, Thank you so much for taking the time to share. I'm happy to have been able to help you with your insurance needs and am always here for you! Cheers! - Kasey "
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Etta Thompson

July 18, 2025

5  out of  5
rating by Etta Thompson
"Kasey VanVactor - State Farm Insurance worked with us on all insurance needs we had. Professional, very knowledgeable, and very kind to work with. So thankful for her expertise"
We responded:
"Etta, your kind words are greatly appreciated! I am so glad I could help you with all of your insurance needs and address any questions you had. I look forward to serving you for many years to come! - Kasey"
Profile photo of Melissa Akin-Reynolds

Melissa Akin-Reynolds

July 18, 2025

5  out of  5
rating by Melissa Akin-Reynolds
"EXCEPTIONAL service from Michael Losch!! Always very through and efficient!! Excellent customer service, takes his time and does a great job of informing you of all that STATE FARM has to offer. Makes me feel truly like a friend 🧡"
We responded:
"Melissa, Thank you so much for your wonderful feedback! Michael is thrilled to hear you feel well-informed and cared for like a friend. We truly appreciate your kind words and are always here to provide exceptional service whenever you need us! - Kasey"
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Brittney Eddington

July 18, 2025

5  out of  5
rating by Brittney Eddington
"Everyone is this office is super helpful and friendly."
We responded:
"Brittney, Thank you for your kind words! We’re glad to hear everyone in the office was helpful and friendly. We appreciate your support and are always here to help! - Kasey"
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keisha metcalfe

July 18, 2025

5  out of  5
rating by keisha metcalfe
"Kasey and her team are great! Very knowledgeable and quick to answer all my questions!"
We responded:
"Keisha, Thank you for your kind words! The team is thrilled to hear they could assist you quickly and knowledgeably. We appreciate your feedback and are always here to help! - Kasey"
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Ella Hite

July 18, 2025

5  out of  5
rating by Ella Hite
"Kasey is a great agent and a wonderful person! She’s one of the most giving people I know and working with her has been such a delight and honor! Anyone should be thrilled to work with her and her team. They are extremely welcoming and offer nothing but the best customer service!"
We responded:
"Ella, Thank you so much for your wonderful words! I am truly touched and grateful to hear such kind sentiments. It’s an honor to work with customers like you, and the entire team is dedicated to providing the best service possible. We’re here whenever you need us! - Kasey"
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Randi Mouser

July 18, 2025

5  out of  5
rating by Randi Mouser
"Kasey and her team are amazing to work with. Super friendly and always looking out for the best of her customers!!! I would 100% recommend Kasey VanVactor State Farm Insurance Agency!"
We responded:
"Randi, Thank you so much for the glowing review and recommendation! The team is so glad to hear you’ve had such a great experience. We’re always here to look out for our customers and truly appreciate your support! - Kasey"