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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Greenwell

August 19, 2025

5  out of  5
rating by Kevin Greenwell
"Kasey and her staff were very professional. They quoted me quickly and accurately. I will be doing business here for a long time! Give them a call if you're looking for home, auto, or life insurance!!"
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Ramon Pineiroa

August 15, 2025

5  out of  5
rating by Ramon Pineiroa
"Kasey and stagf are excellent agents and have worked with us with multiple policies saving us several hundreds of dollars per year."
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David Riney

August 14, 2025

5  out of  5
rating by David Riney
"Great agent! Very professional, knowledgeable, and helpful"
We responded:
"Thank you for the five star review and your kind feedback, David! - Kasey "
Profile photo of Christie Cothern KY-BARDSTOWN

Christie Cothern KY-BARDSTOWN

August 14, 2025

5  out of  5
rating by Christie Cothern KY-BARDSTOWN
"Kasey and her amazing team have given great service and great rates! Switching from another insurance company to State Farm with Kasey was a smooth and easy transition!!"
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Stiles Crume

August 14, 2025

5  out of  5
rating by Stiles Crume
"Kasey and her team are EXTREMELY awesome! They go above and beyond each and everyday for their customers. You will never find a better team other than here at State Farm!"
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Brian Courtney

August 13, 2025

5  out of  5
rating by Brian Courtney
"The experience has been great. Stacey has went above and beyond to handle our insurance needs."
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Tommy Crask

August 13, 2025

5  out of  5
rating by Tommy Crask
"Highly recommend! Chris was a big help and had answers to all my questions, was able to save us a good deal of money with more coverage then our previous insurance agent. When I came in to go over everything, everyone there seemed very welcoming and genuinely happy to be there. Thanks again"
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Kristin Probus

August 12, 2025

5  out of  5
rating by Kristin Probus
"Kasey and her team do such a great job taking care of the community!"
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Ava Alford

August 4, 2025

5  out of  5
rating by Ava Alford
"Kasey is an amazing agent!! I highly recommend visiting her office or giving them a call!"
We responded:
"Ava, thank you so much for your kind words!! I appreciate you and your business. I am always here to help and offer any assistance you may need! - Kasey"
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rebekah ison

July 31, 2025

5  out of  5
rating by rebekah ison
"Kasey is BEYOND amazing. We transferred from another insurance agency where we thought we were in "good hands" if you catch my drift, and Kasey saved us over $600 per month on an even better coverage. She is personable, goes above and beyond, and also loves her community. She is caring, kind, and is the best agent my husband and I have ever had! 10/10 would recommend if you're shopping around!!!"
We responded:
"Rebekah, thank you so much for sharing this! Reading this review made my day. It is always my mission to provide you with excellent customer care! I appreciate the recommendation and your support. My team and I are always here to help! - Kasey"
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Justin Burton

July 30, 2025

5  out of  5
rating by Justin Burton
"I was looking to change my auto insurance and add home insurance. Kasey and the entire staff was super helpful in helping me work through the process and were able to provide me with an excellent quote. All around great service and great community members!"
We responded:
"Justin, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Kasey"
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Will Brown

July 24, 2025

5  out of  5
rating by Will Brown
"Kasey is super knowledgeable with different policies from State farm and other insurance agencies and able to explain them to easily understand. She made switching easy and purchase monthly payment cheaper. Could ask for a better experience."
We responded:
"Will, Thank you so much for taking the time to share. I'm happy to have been able to help you with your insurance needs and am always here for you! Cheers! - Kasey "
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Etta Thompson

July 18, 2025

5  out of  5
rating by Etta Thompson
"Kasey VanVactor - State Farm Insurance worked with us on all insurance needs we had. Professional, very knowledgeable, and very kind to work with. So thankful for her expertise"
We responded:
"Etta, your kind words are greatly appreciated! I am so glad I could help you with all of your insurance needs and address any questions you had. I look forward to serving you for many years to come! - Kasey"
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Melissa Akin-Reynolds

July 18, 2025

5  out of  5
rating by Melissa Akin-Reynolds
"EXCEPTIONAL service from Michael Losch!! Always very through and efficient!! Excellent customer service, takes his time and does a great job of informing you of all that STATE FARM has to offer. Makes me feel truly like a friend 🧡"
We responded:
"Melissa, Thank you so much for your wonderful feedback! Michael is thrilled to hear you feel well-informed and cared for like a friend. We truly appreciate your kind words and are always here to provide exceptional service whenever you need us! - Kasey"
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Brittney Eddington

July 18, 2025

5  out of  5
rating by Brittney Eddington
"Everyone is this office is super helpful and friendly."
We responded:
"Brittney, Thank you for your kind words! We’re glad to hear everyone in the office was helpful and friendly. We appreciate your support and are always here to help! - Kasey"
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keisha metcalfe

July 18, 2025

5  out of  5
rating by keisha metcalfe
"Kasey and her team are great! Very knowledgeable and quick to answer all my questions!"
We responded:
"Keisha, Thank you for your kind words! The team is thrilled to hear they could assist you quickly and knowledgeably. We appreciate your feedback and are always here to help! - Kasey"
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Ella Hite

July 18, 2025

5  out of  5
rating by Ella Hite
"Kasey is a great agent and a wonderful person! She’s one of the most giving people I know and working with her has been such a delight and honor! Anyone should be thrilled to work with her and her team. They are extremely welcoming and offer nothing but the best customer service!"
We responded:
"Ella, Thank you so much for your wonderful words! I am truly touched and grateful to hear such kind sentiments. It’s an honor to work with customers like you, and the entire team is dedicated to providing the best service possible. We’re here whenever you need us! - Kasey"
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Randi Mouser

July 18, 2025

5  out of  5
rating by Randi Mouser
"Kasey and her team are amazing to work with. Super friendly and always looking out for the best of her customers!!! I would 100% recommend Kasey VanVactor State Farm Insurance Agency!"
We responded:
"Randi, Thank you so much for the glowing review and recommendation! The team is so glad to hear you’ve had such a great experience. We’re always here to look out for our customers and truly appreciate your support! - Kasey"
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Nikki Cleveland

July 18, 2025

5  out of  5
rating by Nikki Cleveland
"Hands down the best agent in the Louisville area! Kasey and her team are always responsive and helpful!!!! I'd hands down choose her as my agent again and again!"
We responded:
"Nikki, Thank you so much for the incredible feedback! The team and I are honored to be your go-to in the Louisville area. We truly value your trust and are always here whenever you need us. It means the world to know you’d choose us again and again! - Kasey"
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Teresa Reiland

July 17, 2025

5  out of  5
rating by Teresa Reiland
"Kasey and the team were wonderful to work with. Best experience I’ve had when moving my policies. Very helpful and accommodating! I had a lot of changes and Kasey provided timely responses. Love the simplicity of working via phone and email. Thank you for a great experience!"
We responded:
"Teresa, Thank you so much for your kind words! We’re so glad to hear that the team made your policy transition smooth and stress-free. We know changes can be overwhelming, and we’re happy we could make it simple and convenient for you. We truly appreciate your trust and look forward to being here whenever you need us! - Kasey"
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Ryan Stallings

July 16, 2025

5  out of  5
rating by Ryan Stallings
"Was an easy switch after speaking with them!! Great customer service! Highly recommend"
We responded:
"Ryan, Thank you for the great feedback! We’re so glad the switch was easy and that you had a positive experience with our team. We truly appreciate the recommendation! - Kasey"
Profile photo of Teri Stallings

Teri Stallings

July 16, 2025

5  out of  5
rating by Teri Stallings
"Very friendly and professional."
We responded:
"Teri, Thank you for your kind words! We’re happy to hear you had a friendly and professional experience. We’re always here to help! - Kasey"
Profile photo of Alayna Whelan

Alayna Whelan

July 16, 2025

5  out of  5
rating by Alayna Whelan
"Stacey at the Kasey VanVactor branch is so kind! I’m very grateful that I’m using such a great group for my insurance."
We responded:
"Alayna, Thank you so much for your kind words! We're so glad Stacey made a great impression, she truly cares about our customers. We’re grateful to have you as part of our State Farm family! - Kasey"
Profile photo of Courtney Johnson

Courtney Johnson

July 16, 2025

5  out of  5
rating by Courtney Johnson
"Had the best experience working with Chris on the quote for my homeowners and auto insurance. I received my quotes quickly and saved a ton of money per year. So glad I gave them a call!"
We responded:
"Courtney, Thank you for your wonderful feedback! We’re thrilled to hear Chris made the process quick and helped you save on your homeowners and auto insurance. We’re glad you gave us a call and look forward to continuing to serve you! - Kasey"
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Heather Marksbury

July 12, 2025

5  out of  5
rating by Heather Marksbury
"This was a great experience!! Stacey helped me out so much!! Inrrally didn't have to do much she took care of every for me & she saved me some money!!!! Thank you for being so helpful & a joy to work with!!!"
We responded:
"Heather, Thank you so much for your wonderful feedback! We’re thrilled to hear that Stacey took great care of everything and helped you save money. It’s our pleasure to assist you, and we’re glad you enjoyed working with her! - Kasey"