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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Becky Hite

June 21, 2025

5  out of  5
rating by Becky Hite
"Kasey and her staff were extremely helpful, efficient and friendly when we had an emergency situation. We wouldn’t have anyone else insure us and would recommend Kasey VanVactor and her staff to EVERYONE we know!"
We responded:
"Becky, Thank you so much for your heartfelt recommendation! We’re so glad the team were there for you during your emergency and provided helpful, efficient, and friendly service. Your trust means the world to us, and we appreciate you sharing your experience with others! - Kasey"
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Richard Ricketts

June 20, 2025

5  out of  5
rating by Richard Ricketts
"I had a great experience working with Kelsey and her team. The entire process was handled with professionalism, and I was especially impressed by how quickly and efficiently my claim was processed. Communication was clear, and I always felt informed and supported throughout. Highly recommend!"
We responded:
"Richard, Thank you for sharing your great experience! We’re delighted to hear that the team handled your claim with professionalism and kept you well-informed throughout the process. Your recommendation means a lot to us, and we’re here whenever you need us! - Kasey"
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Ali Wimsett

June 20, 2025

5  out of  5
rating by Ali Wimsett
"Kasey and Autumn were amazing! They answered all our questions, were super kind, and made switching insurance a breeze. The whole process was so easy and quick."
We responded:
"Ali, Thank you for the wonderful feedback! We’re thrilled to hear that Autumn made switching insurance easy and quick while providing kind and helpful service. We’ll be sure to share your kind words with them. Thanks for choosing us! - Kasey"
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Tyler Spalding

June 19, 2025

5  out of  5
rating by Tyler Spalding
"Really helpful and the nicest people"
We responded:
"Tyler, Thank you so much for the 5-star rating! We truly appreciate your support. - Kasey"
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Ryley Castleman

June 19, 2025

5  out of  5
rating by Ryley Castleman
"Autumn Curtsinger from State Farm in Kasey’s office gave me the BEST customer service and helped me get my insurance to where I was comfortable enough. Which I have a 2014 mustang so that says a lot haha. 100% recommend this office but especially Autumn."
We responded:
"Ryley, Thank you so much for the fantastic review! We’re thrilled to hear Autumn gave you the best customer service and helped get your insurance just right—especially for your 2014 Mustang! We’ll be sure to pass along your kind words to her. Thanks for the 100% recommendation! - Kasey"
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Sydney Disponett

June 19, 2025

5  out of  5
rating by Sydney Disponett
"Chris Losch IS THE MAN!! This man made insurance feel easy. Like, suspiciously easy. I kept waiting for the catch, but nope—just Chris, being outrageously competent and helpful like it’s his full-time job (which, I guess, it is). He explained deductibles in a way that didn’t make my brain leak out of my ears. I got coverage I actually understand, and I didn’t even cry once. If you’re tired of feeling like you need a PhD to protect your car, house, or whatever else life throws at you—call Chris. He’s the insurance agent equivalent of finding an extra chicken nugget in your fries. Unexpected, delightful, and oddly comforting. 10/10, would insure my entire existence with him."
We responded:
"Sydney, Wow — thank you for this amazing review! Chris will definitely get a big kick out of hearing he’s the “insurance agent equivalent of finding an extra chicken nugget in your fries!” We’re so glad he made insurance feel easy and clear without the brain drain. Your kind words mean the world to us, and we’d be honored to help insure your entire existence anytime! - Kasey"
Profile photo of Jennifer Shelton

Jennifer Shelton

June 19, 2025

5  out of  5
rating by Jennifer Shelton
"Great service and great prices! So glad I called, saved quite a bit of money monthly by switching insurance companies!"
We responded:
"Jennifer, Thank you for sharing your experience! We’re so glad you found great service and saved money by switching with us. Helping you get the best value means a lot to our team. - Kasey"
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aaron cook

June 16, 2025

5  out of  5
rating by aaron cook
"Kasey VanVactor is a super nice and personable agent! She was extremely helpful and put the customer first. An agent that would put you first!!!"
We responded:
"Aaron, Thank you so much for the kind words! We appreciate you taking the time to share your experience! - Kasey"
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Dee Dee Cox

June 16, 2025

5  out of  5
rating by Dee Dee Cox
"We received prompt professional service when we moved to Bardstown. Thank you so much."
We responded:
"Dee Dee, Thank you for the kind words! We’re so glad we could provide prompt and professional service during your move to Bardstown. We appreciate your trust and look forward to being here for all your insurance needs! - Kasey"
Profile photo of Kelsey Cooke

Kelsey Cooke

June 11, 2025

5  out of  5
rating by Kelsey Cooke
"Christopher is the best agent! He was super helpful and was able to provide new insurance in the matter of minutes. Couldn’t recommend this place enough!"
We responded:
"Kalsey, Thank you so much for the awesome review! We’re thrilled to hear that Christopher was able to help you quickly and efficiently. He’s truly dedicated to providing top-notch service, and we appreciate your recommendation! We’re glad to have you with us! - Kasey"
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Diane Thompson

June 11, 2025

5  out of  5
rating by Diane Thompson
"Kacey has been very professional! I would recommend her to anyone!"
We responded:
"Diane, Thank you for your kind words and recommendation! - Kasey"
Profile photo of Chris Hobbs

Chris Hobbs

June 11, 2025

5  out of  5
rating by Chris Hobbs
"Chris was awesome to deal with, had me a quote fast, fair priced. Highly recommend if youre looking for a new agent."
We responded:
"Chris, Thanks so much for the great feedback! We’re glad to hear Chris took great care of you with a fast, fair quote. Your recommendation means a lot—we’re always here to help whenever you need us! - Kasey"
Profile photo of Mike Willett

Mike Willett

June 9, 2025

5  out of  5
rating by Mike Willett
"You will not find a more pleasant, prompt, professional and hard working agent for your insurance needs or an agency more broadly involved in putting back into and supporting your community. All these attributes are why I recently switched home, auto, umbrella, farm, equipment and ATV insurance to KWV State Farm. I fully expected an increase in cost and told Kasey up front I would be good with it but to my surprise Kasey saved me a significant amount across the board and found some coverages included that were add ons at previous company. For full transparency I am one proud Uncle. She and her team will treat you like family too. ♥️"
We responded:
"Thank you for leaving such an amazing review, Mike! Our team takes pride in delivering top-notch customer service and treating each customer like family. We appreciate your support! - Kasey "
Profile photo of Samantha Harris

Samantha Harris

June 5, 2025

5  out of  5
rating by Samantha Harris
"Safe auto Kasey wallet vanvactors office is thr absolute best. Always willing to go above and beyond to help with all your insurance needs."
We responded:
"Samantha, this made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. - Kasey"
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Karen Breeden

June 4, 2025

5  out of  5
rating by Karen Breeden
"Very kind and courteous as well as helpful"
We responded:
"Karen, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Kasey"
Profile photo of Erin Johnson

Erin Johnson

June 4, 2025

5  out of  5
rating by Erin Johnson
"So glad my family switched our insurance to Kasey VanVactor with State Farm. She has saved my family money and has been wonderful to work with. It was a seamless process!!"
We responded:
"Erin, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Kasey"
Profile photo of Amy Durbin

Amy Durbin

May 31, 2025

5  out of  5
rating by Amy Durbin
"I'm so grateful we recently switched our insurance to Kasey. She is kind, honest, and provides excellent service."
We responded:
"Amy, this made my day! Thank you for sharing. I am always here to help and offer any assistance you may need. -Kasey"
Profile photo of Tyler Lyvers

Tyler Lyvers

May 30, 2025

5  out of  5
rating by Tyler Lyvers
"Everyone here has been great and very helpful. Always quick to answer any questions and quick go provide coverage. Highly recommend!"
We responded:
"Tyler, thank you so much for your kind words about my team and I. We are honored to be able to assist you with your insurance needs! -Kasey"
Profile photo of Dale Skaggs

Dale Skaggs

May 30, 2025

5  out of  5
rating by Dale Skaggs
"Very pleasant experience. Good folks to work with."
We responded:
"Dale, thank you so much for the 5-star rating! My team and I are always here to serve you and your insurance needs. -Kasey "
Profile photo of Kelly Coomes

Kelly Coomes

May 2, 2025

5  out of  5
rating by Kelly Coomes
"Autumn was great to work with and made the process quick and easy. By switching our insurance to Kasey’s office, they saved us almost $5000/year with our auto and home combined!"
We responded:
"Thank you for providing us with a great rating, Kelly! I’m happy your insurance experience was so positive. We appreciate your support! - Kasey"
Profile photo of Linsey Lawrence

Linsey Lawrence

April 21, 2025

5  out of  5
rating by Linsey Lawrence
"Great communication from Kasey! Upfront and honest! She wants to do what’s best for you. Couldn’t ask for a better agent. Thank you, Kasey!"
We responded:
"Linsey, thank you for taking a moment to share your experience with us. We appreciate your feedback as we're always striving to go above and beyond for our customers! My team and I look forward to serving you and your family for a lifetime! - Kasey "
Profile photo of Carol Hill

Carol Hill

April 17, 2025

5  out of  5
rating by Carol Hill
"Kasey is very personable. Did not rush me . Gave me as much information as she could. Answers all my questions. Was very happy, and saved me some money"
We responded:
"Carol, thank you so much for the great review! I'm so glad to hear that my team and I were able to answer your questions and make sure you felt comfortable throughout the insurance process. We appreciate you and are always here if you need anything! - Kasey "
Profile photo of Lyndsey Farris

Lyndsey Farris

April 17, 2025

5  out of  5
rating by Lyndsey Farris
"Kasey and her team have been fantastic to work with. They came highly recommended to me. They were able to increase my coverage and decrease my cost. The customer service has been top notch. I would highly recommend Kasey!"
We responded:
"Thank you for your kind words and recommendation, Lyndsey! I am thrilled to hear that our team has had a positive impact on your insurance experience. We appreciate you! - Kasey "
Profile photo of Cynthia Houchens

Cynthia Houchens

April 16, 2025

5  out of  5
rating by Cynthia Houchens
"Fantastic response time and assistance. Answered all my questions and provided exactly what I needed quickly. Really easy to work with. Highly suggest them as an agent."
We responded:
"Cynthia, thank you for the great feedback! I am glad to hear our team was able to assist you quickly with your insurance needs. Making things stress-free is what we aim for, and we truly appreciate your recommendation. We're here anytime you need us! - Kasey "
Profile photo of Cornell Baker

Cornell Baker

March 3, 2025

5  out of  5
rating by Cornell Baker
"Had a great experience and they were very helpful and fast. Thank you"
We responded:
"Cornell, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Kasey"